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Expertise in devering Customer Experiences

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WELCOME TO CELOXUS

Contact Center to Collaboration

Celoxus is a pioneer in building customised software and contact centre solutions for a spectrum of use cases. We have deep insights into next-generation contact center solutions powered by AI agents to provide a seamless customer journey. Our solutions are suitable for all business types and sizes. Our models are designed to offer flexible solutions of on-premises, cloud, and a mix of both. Our solutions are designed to increase agent productivity and customer interaction.
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OUR PRODUCTS

Cloud Call Centre to Custom Integration

Finesse Notifications

Enhance agent productivity and responsiveness with real-time toaster notifications for critical call center metrics. The gadget provides instant alerts for missed calls due to RONA (Redirect On No Answer) and growing call queues, ensuring agents stay informed and ready to take action without constantly monitoring dashboards.

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Contact Center Monitoring

Achieve complete visibility into your Cisco Contact Center with real-time monitoring of system components, network connectivity, and performance. Quickly identify and resolve issues to optimize user experience and boost productivity.

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Custom Integration

Streamline operations with tailored desktop gadgets and business application integrations designed to automate repetitive tasks and elevate agent and supervisor experiences.

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what we do

Professional Services


Cisco Calling Solution


Celoxus offers easy integration with Cisco Cloud Contact Center Solutions. We can assist in deployment and management with integrated calling, collaboration and security. Cisco’s solutions include AI-powered and cloud-powered solutions. With us, you can predict customer requirements and empower agents to deliver quick and precise results without compromising security.

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Cisco Contact Center Solution

Celoxus Cisco Contact Center Solutions can help scale your cloud contact center from small to large. We cater to small, midsize and large on-premises and cloud contact centers. If you are looking for a cloud transition from on-premises, we can make it work. Join hands with us and let your agents navigate Cisco applications with ease.
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Cisco Cloud Applications

Celoxus can deploy and manage Cisco cloud applications like Webex Contact Center with simplicity. Enjoy secure cloud applications with quick scaling of agents. Customers can navigate securely and seamlessly with AI, ML, NLU, and data analytics. Enjoy the competitive edge with Celoxus cloud contact center solutions. We can be customized to your business specifications.
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