Expertise in Delivering Customer Experiences
WELCOME TO CELOXUS
Collaboration Solutions
Celoxus is a pioneer in building customised software and collaboration solutions for a spectrum of use cases. We have deep insights into next-generation contact center solutions powered by AI agents to provide a seamless customer journey. Our solutions are suitable for all business types and sizes. Our models are designed to offer flexible solutions of on-premises, cloud, and a mix of both. Our solutions are designed to increase agent productivity and customer interaction.
OUR PRODUCTS
Cloud Call Center to Custom Integration
Finesse Notifications
Enhance agent productivity and responsiveness with real-time toaster notifications for critical call center metrics. The gadget provides instant alerts for missed calls due to RONA (Redirect On No Answer) and growing call queues, ensuring agents stay informed and ready to take action without constantly monitoring dashboards.
Contact Center Monitoring
Achieve complete visibility into your Cisco Contact Center with real-time monitoring of system components, network connectivity, and performance. Quickly identify and resolve issues to optimize user experience and boost productivity.
Custom Integration
Streamline operations with tailored desktop gadgets and business application integrations designed to automate repetitive tasks and elevate agent and supervisor experiences.
what we do
Professional Services
Cisco Calling Solution
Celoxus offers easy integration with Cisco Cloud Contact Center Solutions. We can assist in deployment and management with integrated calling, collaboration and security. Cisco’s solutions include AI-powered and cloud-powered solutions. With us, you can predict customer requirements and empower agents to deliver quick and precise results without compromising security.
Cisco Contact Center Solution
Celoxus Cisco Contact Center Solutions can help scale your cloud contact center from small to large. We cater to small, midsize and large on-premises and cloud contact centers. If you are looking for a cloud transition from on-premises, we can make it work. Join hands with us and let your agents navigate Cisco applications with ease.
Cisco Cloud Applications
